IT Outsourcing Services
Technology is essential for every business to fully optimize its capability for further expansion in today’s environment.
Most Small and Medium sized Enterprises (SMEs) can’t justify the expenses to hire a full time business IT Support professional for the right kind of IT infrastructure and to provide proper training for this position. That’s where we come in.
IT Buddies provides your business with a team of IT support specialists with the experience and skill set in all types of technologies and applications who are ready to respond anytime when required. In other words, IT Buddies becomes your fully functional IT department, at a price lower than the additional manpower you need to hire. We will keep your business IT infrastructure system and network running efficiently, even locate, hire, train the IT staff you need.
You can confidently leave IT issues to us, and move forward to grow your business.
Accounts
Soho Office
(1-5 users)
S$100 b/GST
per user per month
(annual commitment)
Unlimited Remote Support
0.5 hour Onsite Support
Preventive Servers & Network
Maintenance
IT Assets Managements & Documentation
Strategic Technology Planning
Small Office
(6-15 users)
S$90 b/GST
per user per month
(annual commitment)
Unlimited Remote Support
0.5 hour Onsite Support
Preventive Servers & Network
Maintenance
IT Assets Managements & Documentation
Strategic Technology Planning
Mid-Sized Office
(16-25 users)
S$75 b/GST
per user per month
(annual commitment)
Unlimited Remote Support
1 hour Onsite Support
Preventive Servers & Network
Maintenance
IT Assets Managements & Documentation
Strategic Technology Planning
Large-Sized Office
(>26 users)
S$55 b/GST
per user per month
(annual commitment)
Unlimited Remote Support
1 hour Onsite Support
Preventive Servers & Network
Maintenance
IT Assets Managements & Documentation
Strategic Technology Planning
MANAGED IT OUTSOURCING PACKAGES
Services Included
• Unlimited remote support request – call in as many times as needed during our office hours (9am-6pm) to request for any technical assistance you need
• Onsite support services hour bundled
• Monthly Server maintenance
• Penetration Test & Optimization included
• We keep & maintain your IT Infrastructure documentation
• Ensure your IT assets lists are always up to date
• We will maintain your server in tip-top working condition
• We maintain and solve any cloud subscription issues
• We know the importance of the Internet for business
• Ensure your network security is in place
• Research, advise and implement new solutions to meet changing business needs
• Assist/advise in purchasing equipment, software and services; evaluating and qualifying vendors
• Advise & implement the best backup technology required for your business
• Ensure backup is valid when disaster recovery is required
• We know the importance of data for your business
• Work with recovery specialists to help you recover your important data when required
• We will ensure all the necessary communication devices are up and running
• Advise the best telephony system based on your individual business need
FEATURES & BENEFITS
IT Buddies IT Outsourcing Packages
Unlimited Services For Flat Rates
We align our client interests with us and we hear what our client need!
IT Buddies provides unlimited remote services (specially tailored for you) + Onsite Support at a flat monthly fee. You can be assured to get all things done without any additional cost.
Fast Response
We utilize the best remote support software in the market, which enables us to provide you with remote IT support instantaneously!
This unique feature enables our IT specialists to help in resolving any IT problems that emerge.
Hassle Free IT services
We create a single point of contact which will assist you with all IT infrastructure matters such as IT supports for laptops, desktops, servers and mobile, IT documentation & Inventory.
On top of this, we will help to deal with Internet service providers and telephone system vendor on behalf of you. You will get a fully functional IT department for your organization.
Proactive Support Model
IT Buddies’ preventive maintenance and continuous-monitoring support help your business to eliminate IT infrastructure potential hardware/software issues before they deteriorate and cause downtime to the business.
We are here to save your business time and money. We value your business!
Recommending only the Best Solutions For Your IT Needs.
Responsive Service
Our IT Specialists are mindful of providing fast and responsive contact with our clients. Internally, we ensure that all client requests are responded to within the same business day.
Constant Updates & Review
We take every effort to ensure that our clients are updated about the performance of their services and solutions.
Professional Advice
Our team of IT Specialists and Consultants come with long and diverse backgrounds in New Office IT Setup, Server Solutions, IT Outsourcing, Online Exchange and Data Recovery, to provide you with the best integrated IT advisory team possible.
