I cannot recommend this company enough. I called at 12.30 pm and they could see me right away. They then ran recovery on my SD card all afternoon and kept me updated via phone calls and WhatsApp. They managed to recover a lot of the files on my SD card. However, not the files I was looking for. Because they did not manage to get the files I needed they did not charge me anything! $0 for a lot of hours of work, as their company policy is, if they don’t recover the needed data they don’t charge. That is what I call customer service.
I found their service through a Google search after my WD external HDD died on me. Ben from the company was prompt in getting in touch with me and providing me with their information, quotation and pick up and drop off service for my hard disk if I am not able to do it personally. I personally like their no recovery no fees policy.They have also exceeded my expectation by going the extra mile to help me recover my data over the weekend. Kudos to Andy who did the job for me. Their pricing is very reasonable and coupled with their fantastic skill and customer service with sincerity and integrity. I strongly recommend that anyone who needs data recovery services give them a try. Thank you once again.
IT Buddies recovered all the data from my external hard drive (which I accidentally reformatted) under 2 days and I am very very pleased with the exceptional service that I received. Ben made sure I knew what the recovery process is like and informed me all of the costs involved (no hidden costs!!). Prices were extra reasonable too!!!! Rather than spending money on an online software which may or may not recover your data and rewrite unnecessary programs on your external hard drive, get your disc assessed (for free!!) and fixed at IT Buddies!! Thank you so much for recovering all of my invaluable data, genuinely appreciative of the entire service!!!!